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FRANCHISE & EMPLOYEE TRAINING

Excellence Doesn't Just Happen. It is Planned.

FranSource franchise training programs leave nothing to chance.

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The customer/client experience must be consistent and positive.

Imagine two restaurants that are operated by Franchisees from two different franchise brands. The employees in one interact phenomenally with customers and do everything according to the Franchisor’s brand standards and specifications. Not so much in the other location where noticeable differences in the operation even occur between each shift! Why the difference between the two locations? Simply put, one franchise brand has clearly defined franchise and employee training programs that ensure franchise owners and their team members clearly understand the brand’s standards and specifications. The other franchise brand assumes that Franchisees will train their employees properly without providing them the tools to do so.

Franchise Training Program FranSource

Allowing Franchisees and employees to decide what to do and how to do it is bad business. Leaving employee training up to each Franchisee is a fundamental failure as a Franchisor, and will quickly erode the reputation of the brand.

FranSource helps clients develop comprehensive franchise and employee training programs to codify all aspect of behavior, conduct, processes, procedures and so on. This ensures consistency between every location, which should be the goal of every Franchisor.

Training programs set the standards and provide structure.

Excellence can only be attained if standards for excellence are established and understood. However, franchise and employee training programs don’t exist to turn people into robots, but to turn them into professionals. Structured training removes chance and strengthens control to ensure a consistent brand experience.

FranSource has been developing franchise and employee training programs for a wide variety of business concepts for 30 years. For information concerning our comprehensive franchise and employee manuals, please visit our Franchise Manuals page.

The Initial Franchise Training Program

FranSource consults with you to establish the initial training program for Franchisees, and if applicable, their key employees. In addition, we produce a training itinerary that outlines the training content, hours devoted to each topic, and other related information for inclusion in the Franchise Disclosure Document. We also provide advisement and assistance to define and establish appropriate training requirements for the Franchisee’s employees. These requirements are included in the FDD and Franchise Operations & Policies Manual.

When every franchise delivers the same experience, the brand gets stronger. FranSource’s extensive experience creating franchise training programs provide you the edge over your competitors that lack structure and leave way too much to chance.

For information concerning our comprehensive franchise and employee manuals, please visit our Franchise Manuals page.

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Should I franchise my business?

There are many variables that a business must first consider before embarking on a franchise development program. As an initial step in determining the viability of franchising your business, we invite you to complete our 15 Key Questions Franchise Quiz.

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